When you need to cancel it, please let us know by 7 PM on a day before you use. When one hour has passed after you had planned to use, we consider it as a cancel and rent it to others.
Cross bike is very popular is high, it might not be able to secure even if you would like to cross bike. Thank you for your understanding.
The reservation is not required on using the rental bikes.You can rent it on a first-come-first-served basis, because there is the rental bikes on the day.
Rental cycle charges are subject to change due to circumstances.
When your party is over 20 people, please make a reservation 4 days before the date of use. Please contact us at firstname.lastname@example.org
However, the number of bicycles is limited and we might not be able to accept your reservation. Please make a reservation as soon as possible.
When you already made a reservation, please tell terminal’s staff about that and please show them the reservation form as proof.
If you would like to choose the type of bicycle, please enter your preferred type of bicycle in remarks.
Protecting the privacy of personal information shared with Shimanami Japan is extremely important to our company. For this reason, we promise to handle all personal information in accordance with the terms of the “Act on the Protection of Personal Information” and are also implementing the following initiatives.
The personal information provided when using our services such as reserving or applying for rental bicycles will be used within the scope necessary for contacting customers and for other operations performed by this company, related facilities, and other service provider organizations. This information will also be used for purposes such as conducting marketing research in order to provide better services and products for our customers, collecting opinions and feedback after your trip, requesting survey responses, and providing guidance information.
The acquisition and management of personal information will be carried out strictly, and its use will never exceed the scope necessary for clearly defined purposes.
Our company protects all personal information it handles by taking all the necessary and appropriate measures to prevent improper access, loss, damages, modification, and leaks. In this way, we ensure it is managed safely.
In the event of an external third party being entrusted with processing our customers’ personal information, we will provide guidance and conduct supervision to ensure management is conducted appropriately in the same manner as it is performed at our company.